Trust and Safety
Swivospace takes trust and safety very seriously to ensure that all users have a safe and enjoyable experience on the platform. Below are some key points from the Trust and Safety section of the Swivospace website.
Identity Verification
Swivospace requires all users to provide a verified identity, such as a government-issued ID, to help ensure that users are who they say they are.
Reviews and Ratings
Swivospace relies on a system of user reviews and ratings to help maintain trust and transparency on the platform. Users can leave reviews and ratings for hosts, guests, and spaces to help inform others about their experiences.
Safety Guidelines
Swivospace provides safety guidelines for hosts and guests to help ensure that events are held in a safe and responsible manner. These guidelines cover topics such as fire safety, alcohol consumption, and guest behavior.
Insurance Coverage
Swivospace offers Host Protection Insurance and Host Guarantee Insurance to help protect hosts against property damage and liability claims. Guests are also encouraged to obtain their own insurance coverage.
Secure Payments
Swivospace uses a secure payment system to process transactions between hosts and guests. Payments are held in escrow until the event is successfully completed.
Community Standards
Swivospace has established community standards that all users are expected to follow. These standards prohibit illegal or harmful behavior, hate speech, and harassment, among other things.
Reporting and Enforcement
Swivospace provides tools for users to report any violations of the platform's policies and guidelines. Swivospace also has a dedicated Trust and Safety team to investigate reports and take appropriate action.
By using Swivospace, you agree to comply with the platform's Trust and Safety policies and guidelines. If you violate these policies, Swivospace may take disciplinary action, including account suspension or termination.