Privacy Policy
Swivospace takes your privacy seriously and is committed to protecting your personal information. Below is our Privacy Policy effective as of August 2023.
Information We Collect
While operating Swivospace (the "Site") and providing our Services, we may collect (or receive) the following categories of information. Your consent allows us to gather and/or receive such information.
Personal Information
To to sign up as a Registered User, you will need to furnish personal details, such as your name, email address, location, and phone number. Should you contact us, your name and email address will be required. During their use of the Site or Services, Registered Users might also provide identifiable information. All data collected and/or received within this section is collectively termed "Personal Information." It's important to note that we do not gather any personal information from Visitors or Registered Users unless they voluntarily provide it.
Billing Information
When using the Site or Services, you might need to share specific information with our third-party payment processor (Stripe), according to their privacy policies and terms of use. This data could encompass details like debit or credit card numbers, expiration dates, billing addresses, activation codes, and similar information. This collection of data is referred to as "Billing Information." By consenting, you authorize our third-party payment partners to gather, process, and securely store your Billing Information. It's worth noting that Swivospace neither stores nor processes your Billing Information.
Other Information
In addition to the information noted above, we may collect additional information, collectively referred to as the “Other Information.” Such Other Information may include:
a) Information Provided by You:
Extra details about yourself that you choose to share with us voluntarily, such as job title, company information, event details, service preferences, and other non-personally identifiable information.
b) Information Derived from Your Interactions: Data that is automatically collected as you engage with the Site or Services, including but not limited to:
- IP addresses, which might be a static or dynamic address, occasionally pointing to a specific identifiable computer or device.
- Browser type and language.
- Referring and exit pages, along with URLs.
- Date and time of interaction.
- Duration spent on specific pages.
- Sections of the Site visited and similar data.
- Details concerning your device, including device type.
- Universally unique identifier (UUID).
- Advertising identifier (IDFA).
- MAC address.
- Operating system and its version (like iOS, Android, or Windows).
- Carrier and country location.
- Hardware and processor specifics (such as storage, chip speed, camera resolution, NFC capability).
- Network type (WiFi, 3G, 4G, LTE), and similar information.
- Information related to your communications on the Site, such as the content of messages exchanged between you and other Registered Users within the context of potential bookings. This is conducted for the purpose of monitoring your adherence to the Terms of Use, including all stipulated non-circumvention requirements.
c) Through Cookies
We gather information through the utilization of "cookie" technology. Cookies are tiny parcels of data that a website stores on the hard drive of your computer or mobile device, allowing your device to retain information about your visit. We might employ both session cookies (which expire once you close your web browser) and persistent cookies (which remain on your computer until manually deleted) to aid in collecting Other Information and to enrich your experience when using the Site or Services. If you choose to abstain from allowing us to place a cookie on your hard drive, you may potentially deactivate this feature on your computer or mobile device. For guidance on how to perform this and how to eliminate persistent cookies, please refer to your Internet browser's documentation. However, should you opt to decline cookies from us, it's possible that the Site or Services may not operate as intended.
d) Third-Party Analytics We employ third-party analytics services, such as Google Analytics, to assess the utilization of the Site and the Services. These services assist in generating activity reports, gathering demographic information, evaluating performance metrics, and analyzing various data pertinent to the Site, Services, as well as mobile and Internet usage. These third parties utilize cookies and other technologies to facilitate the analysis and provision of data to us. By accessing and utilizing the Site or Services, you grant consent to these analytics providers for the processing of data about you, in the manner and for the purposes specified in this Privacy Policy.
For additional details about Google Analytics, including instructions on opting out of certain data collection, please refer to https://www.google.com/analytics. Kindly note that opting out of any service may potentially limit your ability to utilize the complete functionality of the Site or Services.
How We Use Your Information
We utilize both Personal Information and Other Information (collectively referred to as the "Information") to deliver the Services, enhance our Site and Services, gather your feedback, and keep you informed about our products and services, as well as those provided by our third-party marketing partners.
The following outlines the ways we may use and/or share the Information:
- Swivospace will access, use, and share the Information as necessary to process your orders, offer you support, and monitor adherence to our Terms of Use.
- To facilitate our Services, we might share the Information with third-party partners involved in our promotional and marketing efforts, including businesses participating in various programs.
- Periodically, we may share and/or license Information with other companies that wish to provide you with information regarding their own or their partners' products and services. However, where required by law, you will be given the opportunity to decline such sharing.
- We may enlist other companies and individuals to perform specific functions on our behalf, such as technical support, customer service, and marketing assistance. These entities will only have access to the Information as needed to fulfill their duties and in compliance with applicable law.
- As part of our ongoing efforts to gain a better understanding of our Visitors, Registered Users, and Services, we may analyze Information in an aggregated format. This aggregate data will not identify you individually. We might share this aggregated data with our affiliates, agents, and business partners. Additionally, we may disclose summarized user statistics to describe our Site and Services to existing and potential business partners, as well as other third parties, for lawful purposes.
- We reserve the right to share some or all of your Information with parent companies, subsidiaries, joint ventures, or other entities under our common control.
- In the course of expanding our businesses, we might engage in transactions like business sales, acquisitions, mergers, reorganizations, or asset transfers. Should such corporate events occur, the Information may be included as part of the transferred assets.
- Where permitted by law, we may also disclose the Information: (i) as required by a court order, law, government authority, or regulatory agency; or (ii) whenever we believe such disclosure is necessary or prudent, such as to safeguard the rights, property, or safety of Swivospace or others.
Sharing of Information
Please bear in mind that if you choose to voluntarily share your Personal Information or Registered User Content with third parties—whether it's on message boards, web logs, through email, or in comment/chat areas—this information and content may be visible, gathered, heard, or utilized by individuals other than us. We cannot take responsibility for any unauthorized third-party utilization of such information or content. It's important to note that this Privacy Policy does not extend to any Information you share through these aforementioned methods.
We might collaborate with third-party service providers who aid us in delivering the services of Swivospace. Additionally, your information might be shared with other Swivospace users, like hosts and guests, for the purpose of event booking and communication.
Your Choices
If you are a Registered User, you retain the ability to access, review, and modify your Personal Information, specific Other Information, and, when applicable, Billing Information by adhering to the instructions available on the Site. Furthermore, you hold the capability to govern the receipt of marketing and non-transactional communications by selecting the "unsubscribe" link situated at the bottom of any marketing email from Swivospace. However, it's important to note that Registered Users cannot opt out of receiving transactional emails essential to their account. We are committed to processing such requests promptly and conscientiously. However, it's worth noting that achieving complete removal or alteration of information in our subscription databases may not always be feasible.
You possess the right to request the deletion of personal information we have collected from you, with certain exceptions and exemptions applicable. Upon receiving your deletion request and after verifying your identity, we will proceed to delete your personal information as well as request the same from our service providers, unless an exception or exemption is applicable. Kindly submit your personal information removal request via email to: [email protected], with "PLEASE DELETE MY ACCOUNT" in the subject line. To verify your identity, we will gather specific information from you and use it for identification purposes through reasonable means. These methods could include cross-referencing the information you provided with data we already hold or utilizing a third-party identity verification service. The information you provide will solely be used for identity verification and responding to your rights request, without any other purpose. Please be aware that if we are unable to verify your identity or your authority to make the request, or if the personal information isn't verifiably associated with you, we won't be able to fulfill your request or provide you with personal information.
Security
We employ commercially reasonable measures to safeguard the Information against loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Nonetheless, it's important to recognize that no security system is entirely invulnerable. Regrettably, we cannot provide an assurance of absolute security for our databases, nor can we guarantee that the Information you provide will remain private during its transmission to and from our systems over the Internet.
In particular, please be aware that emails sent to or received from the Site might not be completely secure. Therefore, we recommend exercising special caution when determining what information you choose to convey to us via email.
International Transfers
Your information may be transferred to and processed in countries other than the country where you are located. We take steps to ensure that your information is protected and transferred in accordance with applicable laws.
Children's Privacy
We are committed to not intentionally gathering Personal Information from children under the age of 13 through the Site. If you are under 13, kindly refrain from furnishing us with any Personal Information. We urge parents and legal guardians to oversee their children's online activities and to reinforce our Privacy Policy by guiding their children not to disclose Personal Information on the Site without proper authorization.
If you suspect that a child under the age of 13 has shared Personal Information with us, please get in touch, and we will make every effort to expunge that information from our databases.
California Consumer Privacy Policy
This California Consumer Privacy Notice incorporates the terms of Swivospace's general privacy policy. Under California Civil Code Section 1798.83, California residents who have an established business relationship with Swivospace may choose to opt out of our sharing your Personal Information with third parties for direct marketing purposes. If you are a California resident and (1) you wish to opt out; or (2) you wish to request certain information regarding our disclosure of your Personal Information to third parties for the direct marketing purposes, please send an e-mail to: [email protected], with "CA CONSUMER PRIVACY POLICY" in the subject line.
For more information about our Privacy Policy, please contact us directly.